Kyivstar announced powerful hacker attack: Personal data of subscribers is not compromised

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On the morning of 12 December, Kyivstar’s network experienced a failure. Kyivstar’s press service reported a hacker attack and assured that subscribers’ personal data had not been compromised.

This was reported by Censor.NET with reference to Suspilne.

As of 12pm, Kyivstar reported a massive hacker attack.

"In the morning of 12 December, Kyivstar's communication network was the target of a powerful hacker attack, which caused a technical failure that temporarily disrupted communication and Internet access services," the company's press service told Suspilne.

It is reported that the operator has engaged representatives of law enforcement agencies and special state services who are currently working in the company's office to record the circumstances and consequences of illegal actions to interfere with the Kyivstar network.

"As of now, it is known that the personal data of subscribers has not been compromised. At the moment, the operator's specialists are working to eliminate the consequences of the hacker attack to restore communication and services as soon as possible," the statement said.

"Kyivstar promises to provide compensation to subscribers who had no connection or could not use the operator's services.

At 8 am, the company commented on the situation on social media.

"Today, our network has experienced a technical failure that may result in the unavailability of communication and Internet access services for some of our subscribers. The company's specialists are working to fix the problem. We apologise to our subscribers for any inconvenience and thank them for their understanding," Kyivstar said in a Facebook post.

This morning, on 12 December, Kyivstar mobile operator experienced a large-scale failure.

Author: Олена Гуляєва